Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Select all Deselect all. The Virtual Agent is currently unavailable. Or, view all available drivers for your product below. Choose ‘Refresh’ to update the list. HP encountered an error while trying to scan your product.

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HP DesignJet 500ps Plus 42-in Printer

One or more of the values entered is not permitted. Select your operating system and versionChange Detected operating system: Not sure which drivers to choose? See your browser’s documentation for specific instructions. We were unable to find any drivers for your product.

This product was sold by a reseller. See your browser’s documentation for specific instructions.

HP DesignJet in Roll Printer | HP® Customer Support

Asia Pacific and Oceania. The list of all available drivers for your product is shown above. This product was designated to be returned to HP. HP 11 Printhead issue. HP has scanned your product but currently has no 500;s for driver updates.


This product was sold by a third party. Please enter a Product Number to complete the request. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

HP is compiling your results. This process can 500pss several minutes depending on the number of warranties being checked.

HP DesignJet Plus in Roll Printer User Guides | HP® Customer Support

Solution and Diagnostic 500p Collection. Select the desired files and choose ‘Download files’ to start a batch download. This product has been 500ls for a new or refurbished product.

Open download list Warranty removed from product: Modify your browser’s settings to allow Javascript to execute. Javascript is disabled in this browser. Please try again shortly. Europe, Middle East, Africa. Please use the product number and serial numbers of the new product to validate warranty status.


HP 11 Printhead issue. This page requires Javascript.

It matches the product: Product sold by third party: This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Please verify your product is powered on and connected, then try again in a few minutes. Product has been exchanged: Thus, the warranty has been removed from this product.